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A receptionist greets an arriving guest across a warm wood and stone hotel reception desk
Guest accessDiscover with AI

Let guests ask. Let reception welcome them in.

Guests enter their details from your public guide. Reception reviews the request and approves access, without opening the content editor or typing everything again.

From public QR to private guest access.

  1. 01

    Scan the hotel QR

    The guest opens the public guide.

  2. 02

    Request access

    They enter a name and email; the guide remains available while they wait.

  3. 03

    Reception approves

    Your team checks eligibility and chooses an access end date.

  4. 04

    Open the invitation

    The guest follows the email to unlock private content on the same guide.

Made for the reception desk

Keep the next arrival easy to find.

See pending requests, search by name or email and review access states in a dedicated workspace. Approve from the request itself.

A focused queue

Find the requests waiting for a decision.

No repeated entry

Use the details the guest already submitted.

A clear access end

Choose the end date in the hotel’s timezone.

Guest access inbox preview with search, pending count and approval controls

A separate job from editing content

Welcome guests without rebuilding the guide.

Granting access does not create another page or publish a new content draft. Your hotel maintains one shared guide while reception manages who can use its private features.

Approved guest list beside the public Guest Pass QR

Content editing and day-to-day guest access have separate workspaces.

There is more than one way to share access.

Use the path that suits the guest in front of you.

Use case 01

Send an email invitation

Invite directly or approve a guest-submitted request.

  • Resend when needed
  • Keep authorization separate from send status

Use case 02

Share privately

Prepare a private link or downloadable QR when email is not practical.

  • Use a guest-specific link
  • Set an explicit access end

After the first invitation

Keep access manageable as plans change.

Renew access explicitly, revoke it when needed or help an approved guest recover access. Replacing an invitation keeps the guest’s associated request history.

Recover without starting over

Approved guests can request a fresh email invitation.

See what happened

Distinguish an accepted email send from a failed attempt.

Keep control

Expiry and revocation continue to govern private access.

Guest access detail preview with invitation status, renewal and revocation

Access on your terms

Approval has a clear meaning.

  1. Your team checks eligibilityA submitted name or email does not verify a hotel stay.
  2. Expiry is an access settingThe end date is not a verified checkout date.
  3. Email status stays honestAn accepted send is not a promise that the message reached the inbox.

About guest access

Does this perform online check-in?+

No. It grants access to private hotel-guide content and guest actions. It does not check guests in, allocate rooms or verify reservations.

What if an invitation email fails?+

Authorization remains available. Your team can retry the email or prepare a private link or QR without creating another guest record.

Can a guest renew expired access themselves?+

No. Expired or revoked access needs an explicit hotel approval or renewal. Public recovery cannot restore it.

How long can access last?+

The default is seven days. Your hotel can choose an end date within ninety days of approval or explicit renewal.

Destinflow for Hotels

Give reception a simpler way to grant access.

Follow a request through approval, invitation and private guest access.

  • Guest-entered details
  • Hotel approval
  • Renewable, revocable access